Compensating closing cash register shortage with tips.?

Where I work, the shift leader tells us not to write %26quot;void%26quot; on mistake receipts, and that there is no way of reversing wrong charges (BS i know we can refund and so forth). Then he tells us that he closes the cash registers every day, and whenever there is a difference in cash and what the POS system tells him, he compensates with tip money. That struck me and some of my coworkers as odd. Isn%26#039;t it? Is it legal?

If it is wrong to do so, how do I tell him or report to a supervisor/boss?

Compensating closing cash register shortage with tips.?finance

That is not true. Find someone above him and talk to them about it. Its seems that everything he says is just him trying to avoid have to make an effort to fix an issue. Its very immature and irresponsible of him and he should be reprimanded or even let go. The customer comes first. Then the people who deal with the customers. THEN the management.

Compensating closing cash register shortage with tips.? loan

Not voiding receipts and such is a way of inflating sales for the day.

If you sold $100 dollars, but accidentally rang $110, then without a void, the total sales of the day is $110.

Now, if the money is taken from tips, then that money makes the false sales number legit. This is illegal by the way.

Now, does he have a way of marking mistake receipts? Maybe he puts his initials on it? Maybe he asks you for a copy of the mistake receipt, or even takes the mistake receipt? If he keeps track of the mistakes AT ALL, he is then reporting the correct amount of sales, taking the tip money for the mistakes, AND KEEPING THE MISTAKE MONEY FOR HIMSELF.

Basically, he is stealing from his employees.

Now, closing the cash registers and making up any descrepencies with tips is a valid policy. Think about it from their angle, if a waitress or whoever is taking money from the register, (or makes money mistakes), there is only one place a company can get their money: the tips.

HOWEVER, the employee needs to be the one to fill out a form with %26quot;total Sales%26quot;, %26quot;Total Cash%26quot;, %26quot;discrepancies%26quot;, etc. with the summary reciept to match. Then the employee gives the form and summary receipt to the manager along with the cash total that the sheet demands. The manager checks the entries and the receipts, counts the money, and the night is over. That is how it is supposed to be done.

Letting one person handle both sides of the deal AND all the cash is just begging for him to screw the employees (as in your case) or adjust the numbers to steal from the company.

I would definitley write up what you have witnessed -- take your time and be as clear and professional as possible -- then present a copy to his boss. (Or the accounting department manager if there is one.)

Try to not do any namecalling, don%26#039;t get emotional, etc. Only at the end should you point out that there is a possibility that because of his actions, you suspect him of stealing from the employees, the company, or both.

Hope this helps. Good Luck!